Today did not turn out as I had anticipated; nonetheless, I got a few things accomplished. I did manage to make it to the wheelchair repair shop and after waiting about 30 minutes the mechanic came out and replaced my front right tire. Now at least my wheelchair doesn't sound like it's crunching glass and ready to fall apart every 2 feet. However, my attempt to get a simple connection cleaned in an effort to prevent the precarious predicaments my chair continues to put me in was squashed by a rather arrogant and intractable mechanic. Knowing this individual to well, I simply tried to explain how my chair intermittently will go into the drive mode after I have reclined and then inclined back into a sitting position, but the gears will not engage. His response was to just look at me in a bewildered manner, but say nothing, whatsoever. Realizing he doesn't see anything wrong with this, I offer my observation that this frequently occurs whenever I hit the headrest to fast after I have inclined back up to my driving position. This time he decides to sarcastically respond by telling me, "hit it slower then!" Unbelievable! Doesn't he realize that I occasionally hit it fast because I am in a hurry? I guess not. As I started to explain the reality of my situation, I could see he wasn't listening and had already made up his mind there was nothing wrong with my chair. This is the same mechanic I referenced in a previous entry on my spaces
blog. Yes... the incompetent one. I know... I wouldn't have gone if I didn't think it was a rudimentary repair, which even a modestly competent mechanic could fix.
One would think this "supposed" wheelchair technician would have simply cleaned the contacts following my detailed explanation to him about how in extreme cases, when I'm not able to get the chair functioning by myself, I have had to have people disconnect these connections in order to get it working again. His answer was, "that resets it. I don't see the problem." As I look at him all I want to do is beat his face in, but the straps holding my arms down, not to mention my paralysis, thankfully prevented that from transpiring. Is it possible this moron cannot understand that I am not able to physically turn the chair off and on because my arms to move? The answer is he does, but he just doesn't give a shit. Every time I deal with this idiot I come away feeling completely aggravated. The only reason I go to this particular shop is because the other one is over an hour away and costs a fortune in gas to get there.
In all honesty, there are more reasons why I do not go to the shop, but I'll briefly elaborate on only one. On one particular occasion, when I was only able to drive about 1 mph, I unremittingly explained to him and the owner of the shop that I have to cross a certain crosswalk which requires me to get across quickly or get ran over. His response was once again, "I don't see a problem." Seems like a theme to me. Why doesn't the VA listen to the numerous veterans who gripe about the shop's inability to repair what is truly wrong with their chairs? I know there have been made veterans complaining. It is amazing how many nonessential things are repair on wheelchairs without any questions levity. I really believe somebody is getting some backend funding.
Putting my emotions in check, I simply left the shop knowing what needed to be done, and determined to have someone else do it. Perhaps I will have my local handyman do the simple repairs. I should have let this “so-called” mechanic know I had already communicated with the competent mechanics in the next county, who told me to simply have the contacts cleaned. But, it would have infuriated him that I had the audacity to talk with them in the first place. I can just hear it now... "They don't know what the hell they're talking about!" Believe me, I have heard this more than once from him. What a professional!
Wouldn't you know my chair would happen to experience this occasional occurrence right after I got home and then again later as I was writing this particular entry. (Now you know why I sound so venomous today). The first time my chair failed, I was in a hurry and simply forgot I needed slowdown. It took me 10 minutes to get the chair reset so it would drive once again. I probably could have simply had my sister-in-law disconnect the connections, but I needed to see if I could find a way to reset the chair without her hands. It is an essential to my mental health that I I be as independent as possible. The second recurrence happened when I was all alone and I kept at it knowing it was more than likely I could probably get the chair going one more time. Thankfully I was able to get this accomplished so I could move around. I would have gotten my thirsty, not been able to get to my water.
Since I have been trying to combine most of my trips in an effort to save on gas, following my escapade at the repair shop, I also went by the VA hospital to get a few supplies. I was also able to talk with the individual in charge of getting me a new chair. The unfortunate part of this meeting is he still wants me to try the chair I have been dealing with for over a year and a half. And guess what? Since he can't seem to get the stupid vendors to come out and help adjust the chair, he wants the aforementioned shop I had just visited, to help out with the fitting. He seems to be under the dissolution that the owner actually knows how to operate the sophisticated headrest which is sitting on the new chair I have been trying. (I will take pictures in the next couple of days). After telling him my recent bout with this particular chair, he replied, "let's at least if you are able to operate the headrest before we do too much more." The sad fact is I have to be seated properly in order to operate this particular headrest. How I know this? I have taken time to speak to the technicians which built the headrest. Too bad no one else has that time or inclination. Well, that is enough venting for today.
On second thought... I also discovered the new voice software I would like to purchase is going to cost me about $100 more than I was originally told. It seems I didn't get the last upgrade and now they're going to charge me about half that amount in order for me to buy the new one. Don't these people understand that buying a new upgrade every year is a bit ridiculous?
To make matters worse, my local sales representative told me I did not have the correct serial number. "It doesn't have enough digits." What the hell? I explained to him this is the serial number on the sleeve which the installation software came in, but he doesn't seem to be phased by this answer. So, I call my brother, who happens to have the installation software, to determine if I might have possibly mouthsticked the wrong number. No, I was right. Now thinking perhaps the sleeve had gotten mixed up with another one, I e-mailed the software company in an effort to find out which of the numbers I have is the serial number. After receiving no response six hours later, I spent about one hour looking through the Internet before I came across a forum which tells me where to look for the serial number on my computer. The real kicker is when I opened this particular file and discover the number I gave him in the first place was correct. He is lucky I just e-mailed him and didn't call. I definitely would have given him a piece of my mind, not that I really have too much to spare.
One would think by all of the negativity in this particular entry my entire day sucked, but that was not the case. Despite all of the bad things which transpired, it was enjoyable to get out and communicate with some of my acquaintances at the hospital. My night simply ended with a sense of optimism. It is difficult to explain why, but my spirits felt buoyed and there was no way I was going to let these trivial things bother me too much. In is also extremely cathartic to vent how all of my frustration here.
After looking at the length of this particular entry, I think I will save it and review it tomorrow to see how many errors there really are. I'm sure I will miss quite a few, I always seem to anyway. Maybe this new software will be a much-needed improvement, but my inability to dictate without changing my pitch and volume, and not to mention my frequent tailing off at the end of a sentence, will probably cause problems with this software also. Being such a high-level quadriplegic does have its drawbacks. I just don't have the lung capacity of an able-bodied individual any longer. I, therefore, write with much choppier or sentences than other individuals. I also tried to talk to fast, but at least I am not on a ventilator anymore.
Update: The software salesman/technician just called me as I was looking through this rather hurriedly and told me he was wrong and apologize profusely. He even informed me that the software will probably not benefit me as much as some of the other individuals who use all this other complicated things. However, if I don't get this upgrade the next one will even cost more. I was also given the caveat that my computer will probably run slower, since this new software requires 1GB of RAM. Yikes!.